At Black Hole Makers, our top priority is excellent customer service. We want to hear from our customers so we can improve our performance. If you have received our services, let us know about your experience.

08/09/2016

testimonial Excellent service. Black Hole Makers diagnosed my computer problems quickly and designed a plan to solve the issues in the least expensive manner. I was very satisfied with the outcome. Black Hole Makers have great communication, are easily accessible by phone or email and can even assist repairs by accessing your computer by internet. testimonial

Description of Work computer repair

Services Performed yes

Cost 220

Work Completed Date 08/09/2016

Hire Again yes

Price A

Quality A

Responsiveness A

Punctuality A

Professionalism A

Overall A

06/21/2016

testimonial My computer wasn't working for a few days when I called Josh with Black Hole Makers. I was extremely frustrated, as I have a business where use of the computer is essential. Josh came over and had my computer working within 20 minutes. While he was here, he cleaned up my computer and installed an up to date security program. As in the past, the entire visit was handled professionally. I will definitely continue to contact Black Hole Makers when I have a problem with my computer. testimonial

Description of Work Computer Repair

Services Performed yes

Cost 130

Work Completed Date 06/12/2016

Hire Again yes

Price A

Quality A

Responsiveness A

Punctuality A

Professionalism A

Overall A

03/26/2016

testimonial See above. As a novice, Josh did everything I asked him. When he left, I had a fully functional operating computer. Josh charge me for three hours to pick up by old defunct computer and new desk top, copy all old files from old to new, brought the computer back, set up several software programs while at the house, netted my wife's laptop to my desk top through a home group network, added security and did many other small items. Good Job! testimonial

Description of Work Updated Computer

Services Performed yes

Cost 195

Work Completed Date 03/01/2016

Hire Again yes

Price A

Quality A

Responsiveness A

Punctuality A

Professionalism A

Overall A

03/08/2016

testimonial Took a couple of days but my computer was completely shut down when I took it there. Restored everything. testimonial

Description of Work Computer Repair

Services Performed yes

Cost 180

Work Completed Date 01/02/2016

Hire Again yes

Price A

Quality A

Responsiveness B

Punctuality A

Professionalism A

Overall A

12/30/2015

testimonial Josh and he's team were on time and very professional. They performed the job in a timely and professional manner and I would use their services again. testimonial

Description of Work Installed Wireless infrastructure

Services Performed yes

Cost 1000

Work Completed Date 12/30/2015

Hire Again yes

Price A

Quality A

Responsiveness A

Punctuality A

Professionalism A

Overall A

10/20/2015

testimonial difficult transition from XP to 7 with proprietary software accomplished prompt response to additional support needs will use in the future for sure testimonial

Description of Work Provided custom services to update and maintain computer system in my medical office

Services Performed yes

Cost 1000

Work Completed Date 10/20/2015

Hire Again yes

Price A

Quality A

Responsiveness A

Punctuality A

Professionalism A

Overall A

10/20/2015

testimonial My daughter had inadvertently stepped on the corner of her laptop and broke the AC charger connector, without which the computer would not function. After a review of Angie's List computer repair vendors in the Brevard County area, I contacted Black Hole Makers. Frankly, I thought we would probably have to buy a new computer but, fortunately, that was not the case. Josh explained that since the motherboard was not affected, the computer was repairable. Although I brought the unit to Black Hole's US #1 office, Josh called two days later to inform us that the computer was ready for use and he even volunteered to drop it off. I couldn't believe the reasonableness of the price--$65 for only one hour of labor. Then, a couple of weeks later, Josh made a followup call to us to make sure that the laptop was still in good shape. It is! I strongly recommend Josh and his Black Hole Maker staff to anyone in Brevard with a computer repair problem. They are highly professional, very courteous, and surprisingly reasonably priced. AND they go the extra parsec to ensure fully satisfied customers--like me! I feel strongly that Black Hole Maker deserves POH recognition! testimonial

Description of Work Repaired the AC charger input port on my daughter's Acer laptop.

Services Performed yes

Cost 65

Work Completed Date 10/20/2015

Hire Again yes

Price A

Quality A

Responsiveness A

Punctuality A

Professionalism A

Overall A

08/26/2015

testimonial I contacted Josh McCoy via email yesterday. His Face Book page had his email address and phone number. He had also been referred from some neighbors. He called to say he was running late and arrived promptly at a slightly later time. He went right to work diagnosing my issues. He was not intimidated by my looking over his shoulder. In fact, he took the time to explain what he was doing. By the way, he is a Multi-tasker Extraordinaire!! He cleaned up programs running in the background that were causing problems and dx'd issues. When he left two hours later he had fixed my computer and suggested ways we could improve connectivity. Josh is a VERY competent person. I would trust any suggestion and will have him in the near future to swap out my router/wifi! testimonial

Description of Work Cleaned up my computer to improve speed and responsiveness

Services Performed yes

Cost 130

Work Completed Date 08/26/2015

Hire Again yes

Price A

Quality A

Responsiveness A

Punctuality A

Professionalism A

Overall A